Brands

Rabaq ربق

Perfumes 🇸🇦 Saudi Arabia B2C E-Commerce

Multi-platform fragrance e-commerce strategy across Meta, TikTok, and Snapchat for a Saudi perfume brand.

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Overview

Rabaq is a Saudi fragrance e-commerce brand offering a modern, premium experience in the Kingdom's highly active perfume market. The brand stands out through competitive pricing, a generous tester-with-purchase mechanic (3 free tester samples + 1 free bottle with every 2 purchases), and a diverse catalog spanning men's, women's, and unisex fragrances.

Saudi Arabia is one of the highest per-capita perfume-consuming markets in the world — consumers are knowledgeable, discerning, and active across multiple platforms. Rabaq's challenge was entering a competitive market and establishing itself as a trusted brand without the legacy equity of established players.

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Objectives

Drive direct online sales through a multi-channel paid social strategy across 4 platforms
Maximize order volume from Saudi consumers on the Rabaq Shopify store (rabaq.co)
Build Rabaq as a recognizable, trusted fragrance brand in the Saudi market
Leverage the tester bundle mechanic as a conversion and customer acquisition driver

Challenges

⚠️Competing in one of the world's most sophisticated perfume markets against well-established local and regional brands
⚠️Communicating scent quality and brand value digitally without physical sampling
⚠️Managing simultaneous campaigns across four platforms with platform-native creative execution
⚠️Positioning the tester offer as a brand confidence signal rather than a desperation discount

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Strategy

The Saudi fragrance market required a positioning strategy that communicated quality and value simultaneously — not an easy balance in a market where luxury associations matter. Three strategic principles shaped the campaigns:

1. Let the offer speak confidence, not desperation. The "3 free testers + 1 free bottle with 2 purchases" mechanic was positioned as "we're so sure you'll love this that we'll let you try it first" — reframing the offer from promotional tactic to brand confidence statement.

2. Platform-native over platform-adapted. Creative designed specifically for Snapchat outperformed resized Meta assets. TikTok served as the brand discovery channel — introducing Rabaq to Saudi fragrance consumers who would later convert on Meta or Snapchat. Measuring multi-touch attribution was essential.

3. Sensory storytelling over product specification. The most effective creative made the audience feel what wearing the fragrance would be like — not what the notes were.

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Execution

Managed campaigns simultaneously across Facebook, Instagram, TikTok, and Snapchat with a unified conversion objective
Designed platform-native creative for each channel — not resized assets
Featured the tester bundle mechanic prominently across all creative as the primary conversion driver
Tested different offer presentation approaches: leading with the gift vs leading with the main product
Used TikTok for brand discovery with organic-style fragrance content — building top-of-funnel awareness
Leveraged Snapchat as the primary high-intent conversion channel for the Saudi audience
Built cross-platform retargeting flows to capture users who engaged on one channel but converted on another

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Campaign Funnel

From awareness to conversion

1 Discovery
Introduce Rabaq to Saudi fragrance consumers
TikTok: organic-style unboxing and fragrance reaction content Snapchat: direct-response fragrance ads to Saudi youth Meta: collection awareness with atmospheric visuals
2 Desire
Build fragrance brand identity and desire
Aspirational video: luxury sensory settings Tester bundle reveal: 3 free samples with order Creator-style content: What is in my Rabaq order?
3 Offer Engagement
Convert desire into purchase decision
Buy 2 get 1 free plus 3 testers offer mechanics Ramadan and Eid peak-period burst campaigns Retargeting store visitors with tester bundle focus
4 Conversion
Purchase on rabaq.co across all platforms
Conversion campaigns Meta + TikTok + Snapchat Cart recovery retargeting same-day and 3-day 1% LAL of purchasers for scaling

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Audience Insight

Who this brand's ideal customer is

👤 Demographics
  • Ages 18-40, Saudi Arabia nationwide
  • Fragrance enthusiasts and daily wearers
  • Young professionals and style-conscious Saudi men and women
  • Gifting buyers for Eid national holidays engagements
❤️ Interests
  • Arabic and oriental fragrances
  • Luxury personal grooming
  • Saudi lifestyle and fashion
  • Fragrance unboxing and discovery culture
  • Gift shopping occasions
🔍 Behavior
  • High fragrance purchase intent KSA
  • TikTok and Snapchat commerce behavior
  • Engages with fragrance and grooming content
  • Seasonal buyer patterns Ramadan peak
Pain Points
  • Finding quality fragrance at smart price point
  • Risk of buying a scent that does not suit online
  • Want to sample before committing to full bottle
  • Looking for Saudi-native brand with cultural authenticity

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Targeting Strategy

How we reached the right people

Cold Audience
Fragrance and perfume KSA interest Luxury grooming and personal care Saudi lifestyle and fashion content consumers Ages 18-40 Saudi Arabia Oud and Arabic fragrance enthusiasts
Warm Audience
Store visitors all platforms 7 days TikTok video completions and profile visitors Snapchat story viewers and swipe-ups 14 days Meta page and post engagers
Retargeting
Cart abandoners same day priority Product page visitors without purchase 3 days Cross-platform touchpoint engagers
Lookalike
1% LAL purchasers per platform 2% LAL add-to-cart LAL of peak-season converters Ramadan and Eid

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Key Learnings

💡The tester bundle was more than a promotion — it was a brand confidence statement. "Try it before you commit" changed the dynamic from skeptical consumer vs brand to trusted advisor relationship.
💡TikTok's highest value was brand discovery — introducing Rabaq to Saudi consumers who later converted on Meta or Snapchat. Multi-touch attribution across platforms matters more than last-click.
💡Creative designed natively for Snapchat outperformed resized Meta assets. Platform-specific production was the single biggest driver of cross-channel efficiency.
Brand Info
Market🇸🇦 Saudi Arabia
IndustryPerfumes
TypeB2C E-Commerce
Period2025 – Present
Platforms Used
Meta Ads (FB & IG) TikTok Ads Snapchat Ads

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